Cybersecurity Awareness Hub

Did you know that only 49% of SMBs report that their MSPs proactively start cyber conversations? Informed clients are safer for your business, and conversations may open your revenue opportunities.

Get guidance and conversation starters for having “the cybersecurity talk” with clients to help them understand their part in a comprehensive cybersecurity strategy.

Before you dig in, check out our quick-take webinar series

Unlocking the Cybersecurity Conversation with Clients

Dive into the process of having cybersecurity conversations with clients and get MSP-specific insights about tools and strategies that encourage success.

Watch now

Cybersecurity

Mastering SMB Cybersecurity Needs While Maximizing ROI

Explore the collaboration between industry leaders, ConnectWise and Microsoft, and how you can leverage their combined power to enhance protection and ROI.

Watch now

Cybersecurity

Why Data Protection is Cybersecurity

Discover how effective BCDR practices can enhance your clients’ cybersecurity posture, grow your revenue, and position you as the hero if disaster strikes.

Watch now

Cybersecurity

Client cyber conversation starters

Phishing and Social Engineering

According to IBM 22% of all breaches are due to human error. Educate customers about the risks of phishing emails, malicious links, and social engineering tactics. Teach them how to identify suspicious emails, avoid clicking on unknown links, and verify the authenticity of requests for sensitive information.

Related content
What is phishing
7 tips for preventing phishing attacks

Password Security

30% of internet users have experienced a data breach due to a weak password.

Emphasize the importance of strong, unique passwords and the need to regularly update them. Encourage the use of password managers and two-factor authentication to add an extra layer of security.

Related content
What is multi-factor authentication (MFA)

Up-to-date = more protection

Explain how regular software updates and patching protect against known vulnerabilities and reduce cyberattack risks.

More on software updates and patching
What is patch management and why it’s important
Patch management best practices

Lost data has huge impacts

Stress the business impacts of data loss and ransomware attacks and mitigating with regular data backups and disaster recovery plans.

More on data backup and recovery
3-2-1 Backup Rule
The MSP’s Guide to BCDR
The importance of data protection for MSPs

Employees can hurt or help

Talk about end user responsibility and these training topics: recognizing suspicious activities, safe browsing habits, and the responsible use of company resources.

More on end-user training and awareness
The State of SMB Cybersecurity in 2024
SMB Cybersecurity Checklist

Mobile device management is a must

Discuss the risks of mobile devices and implementing security measures such as device encryption, strong passcodes, and remote wipe capabilities.

More on mobile device security
What is mobile device management
BYOD security risks: mitigation strategies for organizations

Network uptime is critical

Stress the importance of regular data backups and the implementation of a robust disaster recovery plan. Educate customers on the potential impact of data loss or ransomware attacks and the steps they can take to mitigate these risks.

More on network security
Network security types for secure data management
SIEM vs EDR: Why you should use both

Incident response planning is valuable

Explain what an incident response plan is and how proactive activities make incident recovery faster, which reduces incident impact. Make sure to mention how you can help!

We packaged the SIEM tool into an advanced security suite, which includes dual MFA, password management vaults, BitLocker, security awareness and phishing training, and vulnerability management. This has absolutely added additional revenue.

Steve Johnson, NOC/SOC Manager, ECMSI

Read the case study >>

The ConnectWise security partnership has enabled us to step into that market, add those truly valuable services for our clients and double our recurring monthly security revenues based on those services.

Adam Harling, Managing Director, Netitude

Read the case study >>

With the help of [the ConnectWise Partner Program], we’ve been able to shift our position to selling (almost) exclusively cybersecurity. We went from a managed services provider to a security-centric solutions provider.

Jeff Wolverton, CEO, PivIT Strategy

Read the case study >>