ConnectWise Incident Response Service

When a cybersecurity event goes BOOM, expert help is here and ready to help—24/7!

You work hard to protect your clients’ most critical assets and have built the capabilities needed to detect and remediate many types of threats. But in an evolving cyber landscape, a new attack vector can surprise you! When you’re stalled in a worst-case critical incident, and time is against you, immediate access to a team of expert cybersecurity analysts can be a lifesaver to swiftly remediate the situation and return your client to normal business operations.

Rapid response. Flexible service options.

As an extension of your team, we’ll help you expedite actions and techniques that speed response to cybersecurity incidents.

Retainer-based

Pre-paid for a defined block of hours purchased at a discounted rate
Guarantees the fastest response times under a Service Level Objective (SLO)
Includes an “incident readiness” onboarding process

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On-demand

A contractual agreement guaranteeing a specified hourly rate for an incident that falls outside of existing SOC incident support
Allows incident response activities to begin unhindered; charges are applied after engaging the Incident Response Service team during an incident

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Be prepared for your worst-case scenario

When your world goes BOOM with a severe security incident you can respond with confidence backed by a world-class team of 160+ analysts armed with advanced tools, analytics, and proven experience. You’ll gain new insights on incident response processes, how attackers operate, and most importantly, how to better defend your clients.

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The team’s SOC certifications and accreditations

The ConnectWise Incident Response Service and Security Operations Center (SOC) are highly decorated with the latest certifications to deliver the most up-to-date cybersecurity services.

CISSP

GCIA

GCIH

GCFA

OSCP

CompTIA

Security +

GSLC

GPEN

GWAPT

Guides To Help You Prepare

Introducing ConnectWise Incident Response Service

Most rash business decisions are made during high stress moments. In this webinar, discover how to prevent making costly moves with the help of the ConnectWise Incident Response Service.

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What does the future of cybersecurity hold for MSPs?

Get a look into the future of cybersecurity. This eBook compiles predictions from top cybersecurity experts and talks MSP cybersecurity for 2022 and beyond.

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