This startup leveraged the Partner Program to effectively reposition itself from a managed solutions provider into a Cybersecurity solutions powerhouse.

PivIT Strategy

PivIT Strategy is an Information Technology Managed Services and Solutions provider that helps customers differentiate and compete with the use of technology. We partner with our customers and get to know their business goals and objectives, identify risks, and educate on leading technology and best practices in order to deliver on the right solutions for their company. Our goal is to build mutually beneficial long-term relationships and we are pleased that we maintain repeat business with our clients and gain many referral customers due to our excellent solutions delivery.

Challenge

As market demands evolved and cybersecurity solutions took centerstage, PivIT required a transformational shift its position as a Managed Services Provider to a security-centric solutions organization.

Solution

The ConnectWise Partner Program accelerated PivIT Strategy’s growth by providing an all-in-one portal of marketing and sales resources, coupled with unparralled concierge services, that expand their market presence.

Results

Sales Growth - 200% lift in security solutions sales in eight months. Operational Efficiency - No additional talent were required to achieve this growth.

“The ConnectWise Partner Program offers easy access to the tools we need to expand our business presence. Not only does it have all the compoenents I require, it also saves me from having to invest time (to design) or capital (to hire) to put it to work.”

When the market shifts, so does your business.

PivIT Strategy is an Information Technology Managed Services and Solutions provider that helps customers differentiate and compete with the use of technology. They partner with customers and get to know their business goals and objectives, identify risks, and educate on leading technology and best practices in order to deliver on the right solutions for their company. With a goal to build mutually beneficial long-term relationships, PivIT maintains long-standing customers by providing best-in-breed solutions delivery.

However, with a renewed focus on security, PivIT needed support to help them create and meet the security demand; and to promote its value proposition and acquire netnew customers. So they turned to the experts at ConnectWise.

In order to meet customers’ needs, PivIT Strategy took all the steps necessary to reposition itself in the world of providing cyberecurity solutions organization. They are well-equipped as they leverage the NOC, BCDR, S1 and SIEM products, solutions and services. According to Jeff Wolverton, CEO, “we didn’t necessarily intend to be a security-first business, but with the help of ConnectWise, we’ve been able to shift our position to selling (almost) exclusively cybersecurity. We went from a managed services provider to a security-centric solutions provider.”

Although it’s only been eight months, the PivIT team has realized a significant revenue impact, growing revenue by 200%+ during that span. “We have an aggressive approach and growth mindset. We want to expand quickly, but without ConnectWise, it wouldn’t be possible. We keep adding to our stack to remain compeititve - for solutions and for price,” says Wolverton.

PivIT admits that it has used a number of different tools - all of them uniquely powerful in one way or another. But not one of those tools can do it all. Nothing compares to what ConnectWise provides: an all-in-one solution that is “our most effective set of tools to prospect, create campaigns and curate our messaging.”

“The ConnectWise Partner Program offers us easy access to the tools we need to expand our business presence. Not only does it have all the compoenents I require, it also saves me from having to invest time (to design) or capital (to hire) to put it to work.”

Then there’s the intangibles. PivIT considers the Partner Program to be more than just a resource hub of assets. it is a connected community full of business acumen, creative thinking and authenticity. The people make the difference.

“Our (ConnectWise) marketing concierge, Jamie (Kucks) is not only knowlegeable, but she is an active participant in helping us discover, solution and evolve our marketing and sales practices. Her responsiveness and willingness to support us is exceptional.”