ConnectWise Business Management Solutions

Premium Package

Streamline your business with solutions that meet all your needs

The ConnectWise Business Management Premium Package includes everything you need to ensure that you’re ready to make your move to become best-in-class in your market. Set yourself up for success with advanced automation, deeper insights, and a thorough understanding of your financial standing, from SG&A to gross margin.

What you get with Premium

PSA

Manage and unify core facets of your business from CRM, Project Management, Service Delivery, Sales Management and Contract Management in one solution for streamlined operational efficiency and visibility.

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CPQ

Shorten your sales cycle.  Easily source hardware, automate your pricing to maximize margins, and get signatures faster with a custom branded electronic quote. Allow your customer to choose from preset options on scope or length of term.

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BrightGauge Enterprise +

With BrightGauge Enterprise +, you can connect up to five datasources to BrightGauge and use them to build the reports and dashboards your team needs to make data-driven decisions.

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SmileBack

Easily collect instant customer feedback from completed service requests to understand customer satisfaction levels, and continuously drive positive customer experiences.

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ITBoost

Share IT documentation storage, password management, and customer feedback with clients and colleagues with our all-in-one solution.

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Service Leadership Index® Quarterly Benchmarking

Compare your company’s performance to the Best-in-Class in your business model across 80+ metrics. See exactly how you stack up in-depth, financially, and operationally to the Best-in-Class.

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SLIQ™

A powerful online Operational Maturity Level™ progression tool for TSP management teams. Analyzes your current operating methods, then creates a customized, detailed Action Plan specifically prescribed for your company. Assign tasks to your management team and prioritize your Action Plan with them.

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WisePay for PSA

Streamline cashflow with WisePay for PSA. Send out Payment Links and Automate Recurring Billing, making it even easier for your customers to pay.

*Available in Canada, USA, New Zealand and Australia

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ConnectWise Sidekick for PSA

Boost efficiency, reduce costs, and build amazing customer experiences with AI-assisted managed services for every member of your team.

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Get the benefits of the ConnectWise Business Management Premium Package

Manage business operations in one place

Streamline and unify core facets of your business with our industry-leading PSA. Use a single tool to manage quotes and proposals, project management, service delivery, and contracts.

View all data in one place

Aggregate data across your techstack with BrightGauge™, a ConnectWise solution. See all your data in a single view with dashboards and reports that help you make data-driven decisions.

Streamline IT documentation

Store and easily access all ITdocumentation in one place with ITBoost™, a ConnectWise solution. Get real-time business intelligence, manage feedback, and integrate VoIP tech.

Shorten your sales cycle

Get your sales teamback to closing business with quote and proposal automation with ConnectWise CPQ™. Save time with quote templates,automated workflows, and third-party integrations.

Get real-time customer feedback

Receive instant customer feedback and visibility into customer satisfaction with SmileBack™, a ConnectWise solution. It’s simple and fast for customers to share their experience.

Make best-in-class your business

Increase profitability and shareholder value with Service Leadership, Inc®, a ConnectWise solution. Understand your financial standing and get customized benchmarking to build a value-driven business strategy.

Automate to do more with less

Remove repetitive and tedious tasks with ConnectWise RPA Starter and give back time to focus on business growth with ConnectWise Sidekick for PSA. Focus on high-priority tasks and build meaningful customer relationships that help drive your business forward.

“ConnectWise CPQ™ has been a game-changer for us. I’m almost embarrassed to talk about how we did it before ConnectWise CPQ™. It has allowed us to automate so many functions within the quoting, the pricing, and the sale of things we offer to our clients.”

Chad Paalman, CEO, NuWave Technology Partners