Blog Posts by Steve Farnan

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Steve Farnan

Senior VP, North American Sales, ConnectWise

Steve Farnan is senior vice president of sales for ConnectWise where he is responsible for driving and accelerating sales from strategy to execution.

Steve joined ConnectWise more than eight years ago as a regional sales manager and has since served in a variety of positions, including vice president of sales, vice president of partner experience, and director of account management. During his tenure with ConnectWise, he has been named a President’s Club member and Sales Manager of the Year multiple times.

Prior to joining ConnectWise, Steve held sales positions at Rent One Online, ACI Worldwide, Online Transaction Technologies, and Arkema. He also was an engineer for Vishay.

Steve, who lives in Tampa, earned his bachelor’s degree in chemical engineering from Villanova University. When not on the road, Steve enjoys playing golf, watching sports, and spending time with his family and his two slobbering Boxers.

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01/10/2024

4 min read

Customer relationship management: top 10 reasons you need a CRM

By: Steve Farnan

The features and capabilities of CRM systems can help MSPs meet customer needs faster and more efficiently, setting the stage for growth and success. Learn how they support MSP operations.

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Professional Services Automation

02/13/2023

2 min read

3 CRM Considerations for the Busy MSP

By: Steve Farnan

Sure, a good CRM helps when it comes to managing your leads, but it lags in areas such as sales and marketing. It’s time you thought beyond your good old CRM. Here’s why…

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Managed Services

12/30/2019

3 min read

A referral program: how it works and why you need one

By: Steve Farnan

Creating a referral program is cheap, sustainable, and requires relatively low effort compared to complex, multi-channel marketing campaigns. Here’s why these programs are so useful—and how to build one effectively.

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Sales & Marketing

11/04/2016

2 min read

4 Steps to More Effectively Price Your IT Services

By: Steve Farnan

In order to make sure your business is not only successful, but profitable, it’s important to know how to price your IT services. But how?

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Managed Services

08/26/2016

2 min read

Award-winning dedication to partner success

By: Steve Farnan

We are thrilled to announce that ConnectWise was voted the overall winner in the Managed Services category in The Channel Company’s CRN® 2016 Annual Report Card (ARC) awards program for the second year in a row!

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Talent Retention, Acquisition & Culture

08/24/2016

2 min read

4 Tips to Sell Value-Added Services

By: Steve Farnan

What will make clients choose you over other companies are the bundles you offer, your unique experience and knowledge, and the value you can bring to their business.

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Managed Services

08/15/2016

2 min read

How to Manage Cash Flow for New Services

By: Steve Farnan

Before you dive into marketing your expanded services, take a step back and analyze your pricing. Are you set up to bill and invoice as efficiently as you can be? Is your pricing accurate, or are you somewhere between undercharging and overcharging?

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Business Growth

07/07/2016

2 min read

We're working hard to make a difference

By: Steve Farnan

We’re bringing home the gold, and we have you to thank for it. Our partners know that our first priority is their success, and making sure we support it every single day means putting our best efforts at the forefront.

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Talent Retention, Acquisition & Culture