10-Minute Takes: Machine Learning in PSA - Ticket Sentiment Analysis

In today's hyper-competitive business landscape, understanding your customers' needs is crucial to delivering exceptional customer experiences. However, analyzing customer tickets without the right tools can make it difficult to gain valuable insights. That's where machine learning comes in. 

Join Will Dowling and Jen Six, Product Marketing Managers at ConnectWise, in this 10-minute webinar to discover how to leverage machine learning to gain deeper insights into customer needs. You’ll learn how machine learning can help you: 

• Evaluate ticket responses more effectively 
• Gain improved visibility into customer sentiment 
• Deliver an exceptional customer experience