Set Your IT Business Up for Success: Achieving Client Satisfaction in the First 30 Days

Learn how to set your IT business up to succeed by making sure you’re meeting your client’s expectations.

The time to demonstrate the value you promised during the sales process and start building a solid level of trust starts now, beginning with onboarding and continuing into the next 30 to 90 days. In this eBook, we’ll outline a data collection process and provide all the steps necessary – from pre-sales through service go-live – to achieve client trust and satisfaction during the first 30 to 90 days of service delivery.