ConnectWise Press Kit

Journalists and partners may use the resources below without seeking permission. For questions not answered on this page, please email pr@connectwise.com.  

Contacts

contacts

Media and press

Email pr@connectwise.com for all media inquiries, including: 

  • Requesting expert commentary or scheduling an interview 
  • Submitting media credentials for an event  
  • Booking a ConnectWise leader for podcasts and as event speakers 

Partners and third parties

Visit our third-party guidelines page >> 

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Images, logos, and headshots

Manny Rivelo, Chief Executive Officer

Manny Rivelo is the Chief Executive Officer (CEO) of ConnectWise. With over 30 years of leadership experience, he is focused on advancing the company's strategy to empower MSPs by delivering innovative solutions that embrace modern security and platform architectures. Throughout his distinguished career, Manny has held senior executive roles at several of the world’s top technology and security firms, including Forcepoint, Arista Networks, AppViewX, F5 Networks, and Cisco Systems. His expertise spans executive leadership, product management, customer success, and sales, positioning him to guide ConnectWise in delivering exceptional security and service solutions for its partners. Manny holds both a bachelor's and master's degree in Electrical Engineering from Stevens Institute of Technology.

 

See more bios >>

Corporate Facts

Founded: 1982 

HQ location: Tampa, FL 

Company size: 3600+ global colleagues 

Company timeline >> 

Leader bios >> 

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ConnetWise software and solutions

ConnectWise is the world's leading software company dedicated to the success of IT solution providers (TSPs) that support millions of small and midsized businesses (SMBs) globally. With over 40 years of commitment to partner success, ConnectWise provides unmatched software, services, community, and integrations to fuel profitable growth. ConnectWise introduced the world's first true TSP platform—Asio™—providing unprecedented flexibility and security with built-in artificial intelligence, robotic process automation, and machine learning capabilities. It all adds up to efficient, productive end-to-end solutions, including IT documentation, data management, cybersecurity, remote monitoring, and backup technologies. Discover how ConnectWise is transforming the IT industry at connectwise.com. 

ConnectWise Asio platform

Asio is the industry’s most modern, unified platform. The unique benefits include infinite scalability, intelligent automation, value-add reporting and insights, and a common user interface. Our modern engineering approach allows us to deliver rapid innovation—even daily at times. Additionally, open APIs allow incredible extensibility and flexibility for those that need them.  

ConnectWise solutions

Our solutions comprehensively address the specific needs of IT solution providers. Below are descriptions of each portfolio.

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Cybersecurity Management

The ConnectWise Cybersecurity Management solution includes software and support services that enable TSPs to protect their client’s critical assets. With tools for 24/7 threat detection monitoring, incident response, and security risk assessment, the solution removes the complexity of building an MSP-powered cybersecurity stack while lowering the costs of support staff.

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Unified Monitoring and Management

The ConnectWise Unified Monitoring and Management solution helps IT solution providers deliver unmatched customer service. It allows complete visibility and control via ticket management, RMM, BDR, and 24/7 NOC support for backup and disaster recovery plans. 

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Business Management

The ConnectWise Business Management solution places core business operations for IT solution providers in one unified machine. It creates process efficiencies and clarity via an award-winning PSA, quote and proposal tools, sales and marketing tools, data and report aggregation, and IT documentation functions. 

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Integrated Expert Services

ConnectWise provides a comprehensive choice of expert services to help IT solution providers scale while growing efficiently, securely, and profitably. Built to extend TSP teams whenever they need a helping hand, offered services include NOC, SOC, incident response, dedicated technicians, help desk services, and strategic consulting.

Learn more >>

ConnectWise product names and trademark usage

Property names and registered mark usage

Trademark usage: When using ConnectWise property names, include the trademark symbol, either ® or TM, for the first reference only.

Product naming: ConnectWise is always attached to product names; e.g., ConnectWise RMMTM must never be referred to as “RMM.”

Property names, marks, and short descriptions

  • ConnectWise® The world's leading software company dedicated to the success of IT solution providers.
  • ConnectWise Asio™ Platform The industry’s most modern, unified platform for IT solution providers. 
  • The IT Nation®
  • ConnectWise® User Groups
  • IT Nation™ Evolve
  • IT Nation™ Secure

  • ConnectWise PSA™​
  • ConnectWise CPQ™​
  • SmileBack™, a ConnectWise solution​
  • BrightGauge™, a ConnectWise solution​
  • ITBoost™, a ConnectWise solution​
  • Service Leadership, Inc.®, a ConnectWise solution
  • Wise-Sync, a ConnectWise solution
  • WisePay, a ConnectWise solution

  • ConnectWise RMM™​
  • ConnectWise Continuity Backup™
  • ConnectWise Automate™​​
  • ConnectWise Backup™​
  • ConnectWise SaaS Backup™​
  • ConnectWise Co-Managed Backup™​
  • ConnectWise Access Management™​
  • ConnectWise ScreenConnect™​
  • ConnectWise Network Monitoring and Management™
  • R1Soft™, a ConnectWise company​

  • ConnectWise NOC Services™​
  • ConnectWise SOC Services™​
  • ConnectWise Help Desk Services™​
  • ConnectWise Dedicated Technician™​
  • ConnectWise Project Assistance™

  • ConnectWise SaaS Security​™​
  • ConnectWise Risk Assessment​™​
  • ConnectWise Endpoint Policy Management ​™​
  • ConnectWise MDR™​
  • ConnectWise SIEM​™​
  • ConnectWise Co-Managed SIEM​™​
  • ConnectWise Identify Assessment​™​
  • ConnectWiseIncident Response Service​™​
  • ConnectWise Vulnerability Management™
  • SASE by ConnectWise + Exium
  • Identity Management by ConnectWise + Evo
  • data protection
events

ConnectWise and IT Nation Events

Automation Nation

Unleash the power of hyperautomation and AI Training

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IT Nation Secure

Premier cybersecurity conference for TSPs
June 2-4, 2025

Learn more >>

IT Nation Connect

Premier IT industry conference
Nov 5-7, 2025

Register now >>

IT Nation Evolve

Peer groups for IT professionals
Quarterly, global meetings

Learn more >>

User Groups

Free product training
Quarterly, global meetings

Dates & locations >>

IT Nation Grow

Get expert guidance on business transition.

Learn more >>
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