CONNECTWISE UNIFIED MONITORING AND MANAGEMENT

The future of RMM is unified

Unlock workflows, automation, and insights you can’t get anywhere else with one suite of solutions. Our RMM lives on the ConnectWise Asio™ platform, which unifies products to create more efficiencies than ever before.

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MSPs choose ConnectWise when they want to…

Graduate from break/fix to a proactive model

Start with ScreenConnect™, the leading remote access and support solution other RMM point solutions recommend. When you're ready to automate and advance, move to ConnectWise RMM™—the only RMM that supports your growth with ScreenConnect integrated.

Trade point solution pain for platform relief

Stop managing and integrating several point solutions and start working with the only MSP platform, brought to you by a trusted partner.

Run a leaner, higher margin MSP business

Scale without increasing overhead with integrated expert services like 24/7 NOC and help desk, and the Asio platform, which unlocks cross-platform automation and generative AI applications.

Take advantage of a modern RMM in the cloud

We can help, no need for a dedicated admin, and scales to however many endpoints you need. Unlike on-prem RMMs with expensive in-house admins and overloaded single-server architecture.

CASE STUDY

This MSP simplifies IT, powers compliance-based businesses in rural Michigan.

When we started using Intellimon alerting, our alerts dropped by about 90%. Technicians want to do useful work, and we were wasting so much time on alerts that didn’t affect anything.

Josh Mariner, Operations Manager, CISSP DS Tech

We like ConnectWise RMM because we are a smaller company, and with this tool, there is less for us to do. We’d rather have our engineers work with clients than manage tools.

Matt McCarthy, COO, ANP

We’re finding specifically with ConnectWise Automate, there are a lot more third-party tools and plug-ins. Our previous provider had been promising for over a year that there was a StorageCraft plug-in coming. You go over to ConnectWise Automate, it’s there, you turn it on, it works.

Brian Kozarich, Invincia Technologies, Director of Technology Services

With ConnectWise, JNR Networks has been able to auto-remediate nearly 95% of tickets, grow its workforce, and manage more endpoints with less.

James Riley, JNR Networks, CEO

In the past I'd be concerned about taking on a 60-70 user client with only two engineers on staff. Now it's not a problem - I have hundreds of people in my ConnectWise NOC and another few hundred in my ConnectWise SOC. ConnectWise opens a completely new way of getting new clients. I feel like a kid in a candy store.

Westtek, CEO

No need to brag about ourselves...

The only unified RMM on the Asio platform

Built-in remote access and support software

Our remote access and support software, ScreenConnect, goes beyond integration—it's built right into our system for seamless functionality.

Intellimon®: actionable ticket alerts

Intellimon is designed to reduce noise by automatically grouping related alerts into actionable tickets, streamlining your workflow and improving efficiency.

Efficient policy-driven MSP actions

With our platform, you can create policies that trigger a series of actions across the entire TSP stack, ensuring consistent and automated processes.

Integrated reporting with BrightGauge™

Reporting and dashboards are seamlessly integrated into our system through BrightGauge, a ConnectWise solution, providing you with comprehensive insights and analytics.

Comprehensive monitoring out of the box

Out of the box, our platform includes 90–95% of all the monitors you'll ever need, saving you time and effort in setting up monitoring systems.

Streamlined cross-client management

Our cross-client management feature allows you to manage multiple clients as if they were one, simplifying your operations and enhancing client satisfaction.

Real-time event response

Our system runs in real-time, meaning that when an event occurs on a device, we take immediate action to address it, minimizing downtime and maximizing productivity.

Validated patches for endpoints

We independently validate patches and push them directly to endpoints, ensuring that your devices are always up to date and secure. Our coverage also extends to MacOS systems.

Enhance with expert services and AI

With options to layer on expert services such as our 24/7 NOC, generative AI functionality, and robotic process automation, allowing you to further enhance your operations.

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Need an on-prem RMM tool that can be customized? Let’s talk.

Layer on integrated expert services to increase margins and decrease headaches

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MARKETPLACE™

Explore our hundreds of integration partners

Browse the ConnectWise Marketplace to begin imagining how you will improve efficiency, accuracy, and profitability at every step. See hundreds of integrations with detailed descriptions and reviews.

THE IT NATION

Join the community with 1000s of MSPs like you

The IT Nation community is like no other—members have been known to jump on a plane to help another member in crisis. You can engage in discussions, upload files, see upcoming private events, and connect with others one-on-one.

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