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PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
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ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
Explore Business Management

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MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
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Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
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SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
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IT Nation
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Premier MSP industry conference
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IT Nation London
Regional MSP industry conference
IT Nation Asia
Regional MSP industry conference
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
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Coaching & peer groups
IT Nation Grow
Expert guidance for business transition
Automation Nation
AI & hyperautomation training
Wise Up Podcast
Insights and strategies to help your business
IT Nation London
Regional MSP industry conference
IT Nation Asia
Regional MSP industry conference
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IT Nation Connect
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Agenda: IT Nation Connect

IT Nation Connect brings you the most in-depth, practical business advice from experts within The IT Nation, powered by ConnectWise. Check out the five noteworthy session tracks designed to drive your business to new heights:

  1. Business Operations & Strategy
  2. Cybersecurity Operations & Sales
  3. Employee Development & Retention
  4. Customer Acquisition & Retention
  5. ConnectWise Product Education
Wednesday, November 8
Thursday, November 9
Friday, November 10

7:00am–9:00pm

Registration Open

8:00am-5:00pm

Pre-Day Workshops & Events

12:00pm-2:30pm

IT Nation Gives | Making Dog Treats; K9s for Warriors

3:00pm–4:00pm

PitchIT Competition

3:00pm-4:45pm

Meet Ups 

5:00pm–6:00pm

Welcome Keynote by ConnectWise

6:30pm–9:00pm

Welcome Reception in the Solutions Pavilion

6:30pm-9:00pm

Solutions Pavilion Open

7:00am-8:00am

5k Fun Run supporting K9s for Warriors

7:30am - 6:00pm

Registration/Information Open

7:30am–9:00am

Breakfast

7:30am-3:30pm

Solutions Pavilion Open

9:00am–10:00am

ConnectWise Innovation Keynote

10:00am-10:30am

Refreshment Break & WisePay: Streamlining Quote to Cash presented by Paul MacNeill

10:30am–11:20am

Round 1 Breakout Sessions

11:20pm–1:30pm

Lunch

11:30am–12:15pm

Vendor Quickfire

1:00pm-1:50pm

Round 2 Breakout Sessions

2:10pm-3:00pm

Round 3 Breakout Sessions

3:00pm-3:30pm

Refreshment Break & CW ConnectWise Sidekick™ Demo presented by Pablo Arocha

3:30pm-4:20pm

Round 4 Breakout Sessions

4:45pm-5:45pm

Solution Keynote presented by Microsoft

5:45pm-7:00pm

Pub Crawl in the Solutions Pavilion

7:30pm–10:30pm

IT Nation Celebration at SeaWorld

7:30am - 1:30pm

Registration/Information Open 

7:30am–9:00am

Breakfast

7:30am-1:30pm

Solutions Pavilion Open

9:00am–10:15am

Keynote presented by Jesse Cole, Founder of the Savannah Bananas

10:15am-11:00am

Refreshment Break & WAI Assistance in ITBoost for Knowledge Management presented by James Madhu

11:00am-11:50am

Round 5 Breakout Sessions

11:50am-1:30pm

Lunch

12:00pm–12:45pm

Vendor Quickfire

1:30pm-2:20pm

Round 6 Breakout Sessions

2:40pm-3:30pm

Round 7 Breakout Sessions

3:30pm-4:00pm

Refreshment Break & Improve your business with customer feedback presented by Andrew Wallace

4:00pm-4:50pm

Round 8 Breakout Sessions

6:30pm-10:00pm

Pixels & Paint Closing Party