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Explore Business Management
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
Payments automation to increase cash flow and streamline processes
Business Management Packages
Curated packages designed to streamline, standardize, and automate your business processes
PSA
Professional services automation designed to run your as-a-service business
CPQ
Advanced quote and proposal automation to streamline your quoting
BrightGauge
KPI dashboards and reporting for real-time business insights
ITBoost
Centralized, intuitive IT documentation
Service Leadership
Increase shareholder value and profitability
SmileBack
Customer service feedback for MSPs
WisePay
WisePay
Payment automation to increase cashflow and streamline processes
Business Management Packages
Optimize your business operations through curated packages designed to streamline, standardize, and automate your business processes
Explore Business Management

See our latest product innovations that enhance your ConnectWise experience.
View roadmap>>

Explore Cybersecurity
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
Security360
AI-Driven MSP cybersecurity solutions
MDR
Monitor and stop malicious activity on endpoints
MDR for Microsoft 365
Monitor, protect, and remediate Microsoft 365 exposures
SIEM
Centralize threat visibility and analysis
Co-Managed SIEM
Deploy 24/7 managed detection and response with SOC services
Vulnerability Management
Identify cybersecurity risks and routinely scan for vulnerabilities
Access Management
Eliminate shared admin passwords and protect customers
Secure Access Service Edge (SASE)
Apply zero trust secure access for users, locations, and devices
Security360
AI-Driven MSP cybersecurity solutions
Explore Data Protection
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
Backup360
Comprehensive MSP backup management
SaaS Backup
Safeguard customer cloud app data
Co-Managed Backup
Streamline third-party backup management
Backup360
Comprehensive MSP backup management
Explore Cybersecurity and Data Protection

See our latest product innovations that enhance your ConnectWise experience.
View roadmap>>

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IT Nation
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
IT Nation Evolve
Peer groups
IT Nation Grow
Expert guidance for business transition
IT Nation PitchIT
Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
IT Nation Connect
Premier MSP industry conference
IT Nation Secure
MSP cybersecurity industry conference
IT Nation Evolve
Peer groups
IT Nation Grow
Expert guidance for business transition
IT Nation PitchIT
Accelerator program for incubating growth
Wise Up Podcast
Insights and strategies to help your business
IT Nation Europe
Regional MSP industry conference
IT Nation Sydney
APAC MSP Industry Conference
Automation Nation
AI & hyperautomation training
Explore The IT Nation

Join the premier thought-leadership conference for MSPs.
Register Now>>

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The only truly unified platform purpose-built for MSPs.
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Remote Monitoring Software that Finds IT Issues Before They Find You

Monitor, manage, and audit remote systems with ConnectWise Automate
Watch the demo

Remotely and proactively monitor client endpoints, networks and computers. ConnectWise Automate Remote Monitoring gives you all the necessary tools to help your ITSP remotely manage IT services for your customers. It’s auditing capabilities ensure you’ll know exactly what transpired, when and why, to help boost your customers’ confidence in your ability to run their IT services.

Explore the remote monitoring features of ConnectWise Automate

Remote session auditing

ConnectWise Automate Remote Monitoring provides a single source of monitoring and reporting for remote control sessions, so you know which of your team members has connected remotely, for what reason, and for how long. Extended auditing functionality provides video recordings of remote sessions, so you’re always prepared should a client request an audit.

Agent and agentless monitoring

ConnectWise Automate Remote Monitoring provides a single source of truth for observing and documenting access to agent and agentless devices. Out-of-the-box functionality is preconfigured for best practice monitoring, with customization options to meet business requirements.

Virtual machine monitoring

ConnectWise Automate Remote Monitoring helps businesses adapt to virtualized technologies. Our integrated Virtualization Manager, powered by network probe technology, provides multiple host and virtual machine monitors for VMware® and Hyper-V® equipped infrastructures.

Don't be the last to know about IT issues

See how ConnectWise Automate keeps a watchful eye on all your managed devices and networks.

Start your demo >>

“Before ConnectWise Automate, we had so many servers down, so many outages, and so many random issues. We don’t have those calls anymore. Field services spends their time replacing machines proactively vs. trying to get a machine back up that’s already failed.”

Ian Richardson, CEO, Doberman Technologies

Explore more features of ConnectWise Automate

Patching

Automate the process of scheduling and approving patches, simplifying deployment and adhering to compliance requirements.

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Asset discovery

Easily and automatically detect network devices, deploy agents to your endpoints, and maintain an accurate inventory of client assets.

Explore >>
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IT automation

Streamline your IT support with hundreds of out-of-the-box scripts to monitor devices, detect problems, and automatically resolve issues.

Explore >>