ConnectWise Dedicated Technician™

Office 365, DUO Administration, Adobe Administration, ConnectWise Manage, ConnectWise Automate, Server Monitoring, Application installation and maintenance, Local Active Directory and Entra

Install Complex software and hardware, Exchange Online and On-Premises, Datto, Sentinel, IT Boost, Acronis, and Windows Server Backup, ConnectWise Manage, Server Monitoring, Familiar with windows 7,8 and 10, Cisco Meraki, VPN, LAN and Network Diagnoses, VMWARE and HYPER-V, RMM, Automate, O365 Admin Center, ACTIVE DIRECTORY, Webroot Client and hudu

Incident Management, Group Policy Management, Troubleshooting Hardware and software, Active Directory management, Knowledge in server 2012 r2 and managing, Microsoft 365, Connectwise RMM tool and NOC board management, Datto backup and management, Auditing Monthly emails and user count from AppRiver and normal count users

Office 365, VMware vSphere, Nutanix virtual environment, Domain Administration, Email security, Office 365 mailbox migration, Exchange Online Administration, Vulnerability scanning of the network, Azure Active directory Administration, Azure Active directory migration, Cove Backup Management, Veeam Backup Management, Datto Backup, NerdIO

Active Directory, Microsoft Office 365, MS Exchange, Citrix & Citrix Studio, VMWare 2016, Azure Active Directory, Mimecast, Veaam Backup, ConnectWise Manage, ConnectWise RMM, VPN Global Protect, Cisco AnyConnect), MFA (Cisco Duo and Microsoft Authenticator), Egnyte, IT Glue, Remote Desktop Troubleshooting, Troubleshooting Windows and Mac hardware and software Issues