ConnectWise Dedicated Technician™

• Azure AD and Active Directory, Office 365, VMware/Hyper-V, BCDR/Datto, ConnectWise Manage, Cisco Meraki, ConnectWise Manage, Azure

Active Directory, Microsoft 365, Router troubleshooting, Wifi Troubleshooting, Cisco Meraki, Datto, VMware, Network Troubleshooting, Network Monitoring, IT systems auditing

Windows Server Administration, Active Directory Management, Azure Administration, VMware Administration, Hyper V, Failover Clustering, Office 365, Backup and VSS, Storage and Storage Virtualization, Storage Spaces and S2D, Patching, 3CX Administration

Microsoft Office 365, Microsoft Azure Exchange, Windows Server Support, Windows Patching Technical Support, VMWARE and VCENTER, Azure, NOC Engineering, Desktop Support, Desktop Operation Center (DOC), Service Now and BMC Remedy, Splunk, Zabbix, Remote infrastructure management (RIM)

Azure Administrator, Active Directory, Backup and Disaster Recovery, O365 Admin, Cyber Security, Patch Management, Hyper V Admin, VMWare Esxi Admin, Power Bi, Cloud Security SIEM, Ethical Hacking, Strong Communication and Presentation Skills

Office 365 Administration, Domain Administration: GPOs, Login Scripts and Authentication/Authorization, Working on project tickets--Following SOW, Backup and Recovery – Scheduling and Troubleshooting (Veeam, Datto etc.) Exchange Online Administration, Patching Activities, Storage – DFSR & FRS, Public key infrastructure Certificates, VMware, Hyper-V, Active Directory, PKI (CA Server) , Bitdefender, Troubleshooting of Domain Controllers Issues Replication, DNS, DHCP, Time Sync Issue, Meta-data Cleanup, Promote / Demote DC.

• Microsoft Azure, Active Directory, M365/ O365, VMWare, Windows Server/ Client, Group Policy Management, Backup, Azure AD connect, AV, Application Management