The MSP COVID-19 Playbook: Building Strong Customer Relationships

Strong customer relationships are important during normal circumstances. With businesses reducing operations and picking apart their expenses to see where they can save money, your customer relationships could be the thing that keeps your managed service provider (MSP) off a client’s chopping block.

In The MSP COVID-19 Playbook: Building Strong Customer Relationships, we examine the opportunity your MSP has to go above and beyond to help your clients, showcase the value of your support, and strengthen your customer relationships. Inside the playbook, you’ll learn the importance of:

• Providing training for new remote workforce employees
• Ensuring your clients have everything they need to work remotely
• Keeping your clients and their employees productive
• Consistently communicating and checking in on your clients